I am new to the Travel Industry, but not new to customer service.  My plans are to specialize in Group Luxury and River cruising, along with Touring all of Europe.  I spent the past 20 years working as an Admin for a training company.  I was responsible for organizing all training sessions and working with clients as well as vendors.  I'm looking forward to travelling with my groups and leading them on some wonderful times ahead.  My motto:  Let me do all of the work and you have all of the fun.