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Mateo Neme
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Mateo Neme, Moultonborough, NH Travel Agent

Mateo Neme

Moultonborough, NH Travel Agent
Mateo Neme: Moultonborough NH Travel Agent | Vacation

Mateo Neme

Moultonborough, NH Travel Agent
51 reviews
/ 100.00% Recommended
/ 2 Years of Experience
Mateo Neme: Moultonborough NH Travel Agent | Vacation

Mateo Neme

Moultonborough, NH Travel Agent
51 reviews
/ 100.00% Recommended
/ 2 Years of Experience

Mateo Neme

Moultonborough, NH Travel Agent
Mateo Neme: Moultonborough NH Travel Agent | Vacation

Mateo Neme

Moultonborough, NH Travel Agent
51 reviews
/ 100.00% Recommended
/ 2 Years of Experience
Mateo Neme: Moultonborough NH Travel Agent | Vacation

Mateo Neme

Moultonborough, NH Travel Agent
51 reviews
/ 100.00% Recommended
/ 2 Years of Experience
Passenger Experience and Relations Expert

As an experienced customer service representative at CruCon Cruise Outlet, I bring years of expertise in working with all of the major cruise lines. My role is to ensure that our clients receive exceptional service and support throughout their cruise journey, from the moment they start planning their trip to their return home.

I have extensive knowledge of each cruise line's offerings, including Celebrity, Royal Caribbean, Norwegian, Princess, Holland America, Carnival, and more. This allows me to provide personalized recommendations based on our clients' preferences, whether they're looking for a family-friendly adventure, a romantic getaway, or a luxury cruise experience.

My responsibilities include assisting clients with booking their cruises, answering inquiries about itineraries, onboard amenities, and excursion options, and resolving any issues or concerns that may arise before, during, or after their cruise. I strive to make the booking process seamless and enjoyable, ensuring that our clients have all the information they need to make informed decisions about their cruise vacation.

My years of experience in customer service have taught me the importance of building strong relationships with our clients, understanding their needs, and providing exceptional support every step of the way. I take pride in representing CruCon Cruise Outlet and ensuring that our clients have unforgettable cruise vacations that leave them with lasting memories.

REVIEWS

CERTIFICATES AND AWARDS

Destinations
Interests
Supplier Partner
Client Reviews
Rating: 5
100.00% Recommended
|
51 reviews
Trip of a Lifetime!
Reviewed By
Joy - San Diego, CA | Traveled to Japan ~ East and Southeast Asia
Mateo is a consummate professional and has made our dreams come to fruition with seamless ease. He has been a joy to work with and we are so grateful for his superior handling of our trip of a lifetime cruise. The expertise he demonstrated navigating the execution of this booking, as well as his outstanding customer service has allowed us to focus on the FUN of planning a bucket list trip!
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Great service
Reviewed By
joe - Ocala, FL | Traveled to Europe
Made adjustments to our travel plans in a timely manner many times. Very professional and knowledgeable.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
The most helpful agent ever!
Reviewed By
Vickiech - Denver, NC | Traveled to Europe
Mateo has been incredibly helpful with my cruise bookings. Any time I've had a question, no matter how small the detail, I email him and get a reply in a very short time. He gives the ultimate customer service and always in a caring and friendly manner! He is very knowledgeable and the best Crucon agent I've ever worked with!
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Requesting cabin upgrade to a reservation
Reviewed By
Candy - Houston, TX | Traveled to Barbados ~ Caribbean
Excellent! Wanted to upgrade our cabin on an existing reservation. Mateo took care of it with great communication!
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
We haven't taken the trip yet
Reviewed By
Karen - Cape Coral, Florida | Traveled to Ireland ~ Europe
He was prompt in responding to emails and phone messages.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Certificates & Awards
AMA Academy
AmaWaterways Specialist
Celebrity Learning Certification
Holland America Line Academy Specialist
AMA Academy
AmaWaterways Specialist
Celebrity Learning Certification
Holland America Line Academy Specialist