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Melina Diaz
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Melina Diaz, Moultonborough, NH Travel Agent

Melina Diaz

Moultonborough, NH Travel Agent
Melina Diaz: Moultonborough NH Travel Agent | Vacation

Melina Diaz

Moultonborough, NH Travel Agent
15 reviews
/ 100.00% Recommended

Melina Diaz

Moultonborough, NH Travel Agent
Melina Diaz: Moultonborough NH Travel Agent | Vacation

Melina Diaz

Moultonborough, NH Travel Agent
15 reviews
/ 100.00% Recommended
Passenger Experience and Relations Expert

As an experienced customer service representative at CruCon Cruise Outlet, I bring years of expertise in working with all of the major cruise lines. My role is to ensure that our clients receive exceptional service and support throughout their cruise journey, from the moment they start planning their trip to their return home.

I have extensive knowledge of each cruise line's offerings, including Celebrity, Royal Caribbean, Norwegian, Princess, Holland America, Carnival, and more. This allows me to provide personalized recommendations based on our clients' preferences, whether they're looking for a family-friendly adventure, a romantic getaway, or a luxury cruise experience.

My responsibilities include assisting clients with booking their cruises, answering inquiries about itineraries, onboard amenities, and excursion options, and resolving any issues or concerns that may arise before, during, or after their cruise. I strive to make the booking process seamless and enjoyable, ensuring that our clients have all the information they need to make informed decisions about their cruise vacation.

My years of experience in customer service have taught me the importance of building strong relationships with our clients, understanding their needs, and providing exceptional support every step of the way. I take pride in representing CruCon Cruise Outlet and ensuring that our clients have unforgettable cruise vacations that leave them with lasting memories.

REVIEWS

CERTIFICATES AND AWARDS

Destinations
Interests
Supplier Partner
Client Reviews
Rating: 5
100.00% Recommended
|
15 reviews
Great Customer Service
Reviewed By
Yosie - Freehold New Jersey | Traveled to Dominica ~ Caribbean
Melina is very knowledgeable, respectful, thoughtful and friendly. She was quick to respond to all my questions. So happy I found someone who shows nterest in my concerns., Melina is an asset to Crucon.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Europe 2025
Reviewed By
Ala - Germantown TN | Traveled to Rome ~ Italy ~ Europe
It had been wonderful working with Melina, very quick and responsive. Also very knowledgeable.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Extremely helpful
Reviewed By
J - Watertown MA | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Melina ws extremely helpful and responsive to our needs! She accommodated us so we could apply gift card to out payment. Cruise line took longer to respond so having Melina respond promptly was quite helpful.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Help Apply Gift Card
Reviewed By
Benny - Watertown, MA | Traveled to Caribbean
Thank you Melina for getting the Royal Caribbean $200 gift card applied to our payment and extending our payment deadline.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A Lot of Help
Reviewed By
TS - MI and FL | Traveled to Trans-Atlantic ~ Other
Melina was a great help making a change to our reservation after final payment was made and ensured we got the stateroom we wanted.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Certificates & Awards
AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning
Certification
Globus Family of Brands University - Avalon Waterways Specialist
Globus Family
of Brands
University -
Avalon Waterways
Specialist
AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Globus Family of Brands University - Avalon Waterways Specialist
Globus Family of Brands University - Avalon Waterways Specialist